A quick browse through hotel or vacation
review websites will tell you how customers get really put off by the
lack of internet connectivity in accommodations or other public spaces.
In today’s day and age, most vacationers take free internet to be their
right rather than a privilege.
With free Wi-Fi for B&B and Marinas
becoming an increasingly common offering, the question is – Are you
ready to make this value added offering at your establishment?
Offering Free Wi-Fi for B&B and Marinas
• Do you Offer Unlimited Wireless Access for Free and at no added charges?
You can confidently say that your hotel,
marina or B&B’s Wi-Fi is free if your services come with no
limitations such as only the first 60 minutes of the day free or giving
only one access code for one device per room. When you say your
establishment is offering “unlimited” Wi-Fi it means that you need to
have no limits on downloads and uploads that each customer makes.
However, to keep a level of control on your services, make sure your
internet provider is able to offer you reporting capabilities that help
you look at usage patterns and restrict bandwidth in some situations.
• Is your hotel, marina or B&B’s Wi-Fi Internet Speed High enough when Compared to Minimum Home Broadband Standards?
Considering that the actual speed tends
to vary on the basis of the usage of all the visitors using your hotel,
B&B or Marinas Wi-Fi, the objective should be to always offer
minimum download or upload speeds that are equal to or more than the
standard home broadband speeds. Make it a point to regularly test actual
speeds at different times of the day, especially during the peak usage
periods. There are a number of free online tools that allow you to do
so. This will help you assess whether or not you need to upgrade your
service to cater to peak traffic.
• Does your Wi-Fi service expect visitors to connect to your network by entering personal or financial details?
There are other ways to limit or secure
internet access than by putting your guests and users through the ordeal
of registering for an account to use the hotel, B&B or Marinas Wi-Fi
service. Avoid making your internet service a route through which you
acquire MIS. However, just because you are offering free Wi-Fi it does
not have to mean that you provide it to anyone who passes by. Providing a
wireless network password is an easy way to prevent unconstitutional
usage.
Furthermore, make it a point to offer an
internet setup process that allows visitors to connect and surf
seamlessly without any interruptions. Also make sure that the wireless
signal reaches every part of your B&B or property to ensure
convenience in web connectivity.
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